Frequently Asked Questions
We’ve gathered answers to the most common questions about PayCourt and how we work with courts to help you resolve your fines. If you don’t see the information you’re looking for, please don’t hesitate to contact us—our team is ready to help.
PayCourt is a forward-thinking debt resolution group that partners with courts and counties to help people resolve outstanding fines and obligations. We’ve helped thousands of people free themselves from old court fines once and for all.
You may have an unpaid court fine or obligation placed with PayCourt for collection. We work directly with courts and counties to help you resolve these fines quickly, securely, and respectfully.
No. PayCourt does not purchase or own debts. We are a licensed third-party debt collection agency working on behalf of courts and counties.
Yes. Many of our messages and letters include direct contact information for the Circuit Court Clerk’s office. You can always call the court directly to verify that PayCourt is authorized to work on your case.
Yes. PayCourt is a registered DBA in Illinois and a licensed collection agency.
You can verify our business registration through the Illinois Secretary of State’s Business Entity Search.
Our Illinois Collection Agency license can be verified by visiting the by visiting the IL Department of Financial & Professional Regulation, selecting Collection Agency as the License Type, entering 017021524 as the License Number, completing the CAPTCHA, and clicking Search.
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Messages coming from a standard 10-digit number (not 22804).
Threatening language about arrest, license suspension, or credit harm.
Requests to pay via gift cards, cryptocurrency, or other unusual methods.
If you encounter these, they are not from PayCourt.
PayCourt offers secure payment options online, by phone, and sometimes directly through your court’s portal. Your communication from us will include specific payment instructions.
Yes. Our world-class payment system is secure and compliant with industry standards. We never store sensitive payment data beyond what’s required to process your transaction.
In most cases, yes. We work with you to set up affordable payment plans that meet court guidelines. Contact us to explore your options.
If you believe you’ve already paid, we encourage you to contact PayCourt or the court directly to confirm. Sometimes payments made directly to the court may take time to update in our system.
Yes. As a licensed collection agency, PayCourt complies with all federal and state laws, including the Fair Debt Collection Practices Act (FDCPA). This means we are required to treat you fairly and respectfully.
No. PayCourt does not report court fines to credit bureaus. Your account with us is strictly about resolving your obligations with the court.
No. PayCourt will never threaten you with arrest, license suspension, or other intimidation tactics. Our role is to provide respectful, cooperative solutions to help you resolve your fines.
You can reach our team through the contact information provided in your message or by visiting the Contact Us page on our website.
Yes. You can always request verification directly from PayCourt, or call the court listed in your message to confirm your case details.